Refund policy
Returns are accepted within a 30 day period assuming the items are sent back in their original condition (unused, and in the original packaging).
In order to make a return, please reach out to our customer service team (info@exclperformance.com)
For your order to be eligible for return, it must meet the following:
- Brand new condition with original packaging.
- You must reach out to customer service within 30 days of the delivery date.
Please also be aware of the following:
- Customers are responsible for the return shipping costs.
- Please allow up to 3 business days for your return to be accepted and a refund to be processed. This is from the date of delivery to our facility.
- Confirmation of delivery and reimbursement for a successful return will be communicated to you via email.
- Refunds will be refunded back to the original form of payment.